Privacy Policy
Last updated: February 25, 2026
This Privacy Policy describes how Mandarin Bridge collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect various types of information to provide and improve our services. When you register for courses or interact with our platform, we gather personal details such as your name, email address, and learning preferences. We also collect usage data about how you navigate our website, including pages visited, time spent, and features accessed. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience and remember your preferences. Device information, including your browser type and operating system, is automatically collected to ensure compatibility and optimize performance.
How We Use Your Information
Your information enables us to deliver personalized Mandarin language learning experiences tailored to your skill level and goals. We use your data to create and manage your account, process course registrations, and send important updates about your learning progress. We analyze usage patterns to continuously improve our content, teaching methods, and platform functionality. Your information helps us respond to inquiries and provide customer support. We may use anonymized data for statistical analysis and research to better understand learning outcomes. We never sell your personal information to third parties and only share data when legally required or with service providers who assist us under strict confidentiality agreements.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to review or modify your account details, you can do so through your user dashboard. You may request deletion of your account and associated data, though we may retain certain information for legal or operational purposes. You have the right to opt out of promotional communications while maintaining your ability to receive essential service notifications. You can control cookie preferences through your browser settings. If you have concerns about how we handle your data, you have the right to lodge a complaint with applicable privacy authorities in Canada. We will respond to all data requests within thirty days.
Data Security and Storage
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our platform uses encryption protocols for data transmission and secure storage systems for data at rest. We maintain strict access controls and regularly audit our security practices. Our team receives ongoing training on data protection and privacy protocols. However, no security system is completely impenetrable, and we cannot guarantee absolute security. We store your information for the duration of your account and for a reasonable period afterward to comply with legal obligations. You can request permanent deletion of your data at any time, subject to legal requirements.
Cookies and Tracking
We use cookies to enhance your experience on our platform, remember your preferences, and analyze how you use our services. Essential cookies are necessary for core functionality such as login and security. Analytical cookies help us understand user behavior and improve our platform. Preference cookies remember your language and interface choices. You can manage cookie preferences through your browser settings or our cookie management tools. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect certain features of our website. We do not use cookies for marketing or third-party tracking purposes.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email or through a prominent notice on our website. Your continued use of our platform following changes indicates your acceptance of the updated policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. If you have questions about any changes, please contact us using the information provided below.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, you can reach us:
Email: [email protected]
Phone: +1 416 782 5943
Address: Queen Street West 287, Toronto, M5V 2A8, Canada